After a wait that was way too long, Golden Supply Co. on Etsy is an active shop again. It has been very interesting running a supply shop, because the business model is different than from my Etsy art shop. I have learned a lot, and I have made plenty of mistakes.
Buying someone else's product to sell is a very different animal from producing your own product. You can't always control what you have on hand to sell, it takes longer to correct your errors in inventory control, and you don't always have answers to customer's questions.
But...It's well worth it in the end. The whole supply store idea sprung out of the Resin Tutorial Video I did last year. I wanted to share something I was doing with others, to help others experience the creative process.
I soon found out that the findings were not easily available yet online, so I felt a responsibility to make them available. I don't think I fully thought through what taking on that responsibility would entail. So, my plans and systems for the supply store weren't always adequate to deal with everything a supply store makes you deal with.
Hopefully, our re-examination of how we run the supply store has fixed a lot of the problems we encountered over our first year. 2 days ago was the first anniversary of opening the store, by the way. We are striving to offer a significantly reduced turn-around time, and more items in stock. We will be stocking some new items I am very excited about soon.
The video recently reached 100,000 views for the first part. About half those folks that watched the first part continued with the second part. Can't expect to retain everyone for the whole length of a 23 minute video :). We now make our videos shorter if the process allows it.
Thanks to everyone who has watched the video, and to all who have been so patient with us as we went through the growning pains of Golden Supply Co. We look forward to supplying you in the future.